To return your product, you should email firstname.lastname@example.org for more details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over RM 100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We ship orders on Monday–Friday excluding holidays.
Every order takes 24-48 hours in working days to be processed and to be fulfilled.
For customers within Malaysia, we have a warehouse in Malaysia. West Malaysia orders should arrive within 2-4 business days after fulfilment (East Malaysia may take longer). If you do not receive your order within 5 business days, please check your mailbox and tracking number, then contact us at email@example.com and we will make sure you’re blending in no time!